Shipping Policy

Shipping Policy

Shipping Policy (UK & European Union)

1. Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

Orders placed after 12:00 PM (local warehouse time) will be processed the next business day.

2. Shipping Destinations

We currently ship to the following regions:

  • United States
  • United Kingdom
  • European Union
  • Mexico
  • Canada
  • Australia
  • New Zealand

If your country is not listed at checkout, we do not currently ship there.

3. Estimated Delivery Times

Region Standard Shipping
United Kingdom 5–10 business days
EU (Western Europe) 5–10 business days
EU (Rest of Europe) 5–12 business days


4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Destination
  • Shipping method selected
  • Order weight/value

Free shipping is offered on qualifying orders over $110USD (indicated at checkout).

5. Carriers

We work with trusted international carriers such as:

  • DHL
  • UPS
  • Royal Mail (UK)
  • Local postal partners

Carrier selection depends on destination and service level.

6. Customs, Duties & Taxes (EU/UK)

For orders shipped within the EU/UK:

  • VAT is included in the product price (where applicable).

7. Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number.

Tracking updates may take 24–48 hours to appear.

8. Delivery Issues

If your package is:

  • Delayed: Please allow the full estimated delivery window before contacting support
  • Lost or missing: Contact us within 7 days of the expected delivery date
  • Marked delivered but not received: Please check with neighbors or your local carrier first

9. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address:

  • We may charge a reshipping fee
  • Original shipping costs are non-refundable

10. Contact

For any shipping-related questions, contact us at:
support@whygolf.com